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What are the box office phone numbers?
(413) 593-5222
When is the box office open?
In Advance : 11:30AM to 12:00AM weekdays and 11:30AM to 2:00PM on weekends Day of Event: Same as above
What payment types are accepted?
Cash, Visa, American Express, Mastercard, & Discover
What are the will call rules?
Location: Main Desk in Lobby Will call tickets can be picked up on the night of the show only. Customers must have the actual credit card used to place the order, photo ID and their confirmation number
What are the parking options at Hu Ke Lau?
Location: Adjacent to building Charge : none
Is there accessible seating?
This is an accessible venue. To order accessible seating please contact the venue box office at 413.593.5222
What are the general rules of Hu Ke Lau?
Items not allowed: NO cameras NO Recording Devices, NO Drinks & Food (from outside venue). Smoking is not permitted. The venue does not permit re-entry. The use of cell phones is strictly prohibited during performances.
Are children allowed?
Age limit to enter: 21 and up only!! Everyone needs a ticket to enter!!