The fact that Steppenwolf cancelled and two virtually unknown acts were added to the bill with no offer of refund from Ticketmaster or the Organizers was totally unacceptable. The only reason for us attending this event was to see Steppenwolf, Teenage Head (which I virtually missed) and The Sheepdogs (last band) which forced us to sit through 2 of 3 bands we didn't want to see, with no in/out privileges to the venue. Teenage Head was scheduled (on line and confirmed with on site staff) to be the second act hitting the stage at 6 p.m. They were forced (I was told) to take the stage as the opening act at 5 p.m. and we (and half the arriving Teenage Head fans from across the province) missed the majority, if not all of the Teenage Head set. The organizer’s change of the scheduled acts caused a major concern not only for us, but all Teenage Head fans. The change of venue from large stage to the small band shell sucked with no advance notification to reserved ticket holders. Organizers were not prepared to offer adequate seating to patrons that had already reserved seating (costing over $100 a seat). Lastly, climbing the rock formation that were now make shift seats was almost impossible, especially climbing to get to the beer tent or access to the washroom facilities and food trucks. I believe we all should receive a full refund!!! I won't be back next year!!!