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Exclusive Access and Benefits for American Express Cardmembers

Exclusive Access and Benefits for American Express Cardmembers Are You a Cardmember?

American Express Advanced Ticket and Reserved Tickets

Who is Eligible?

All American Express Cardmembers. Not a Cardmember Yet?
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One Time Access

One-time Access – one-time access to purchase up to four reserved tickets to select events through

Access will be facilitated by way of a promotional access code sent by email to eligible participants. This code enables the purchase of up to four reserved tickets to one event. The code must be inputted when prompted during the transaction in order to complete the purchase of these tickets, along with an acceptable form of payment in full. The promotional code is non-transferrable and valid for one-time use only.

Reserved Ticket Access: During the public on-sale period for many major events including but not limited to: music, theatre, culinary and comedy, American Express Cardmembers and eligible participants can purchase tickets from a block of great seats reserved for American Express. Reserved ticket access is available to American Express Cardmembers and eligible participants.

Subject to availability and to event and ticketing agent terms, conditions and fees. Not all seats are available. All sales are final. No refunds. No exchanges.


Membership Rewards

How to Redeem

Step 1: Select the event you wish to attend and follow the usual steps to purchase your tickets. When you are prompted to select your payment method as American Express Card, look for the option to use Membership Rewards points to purchase tickets right below it. You MUST check the box that says, YES, I would like to redeem Membership Rewards points for this order. At this point your American Express Card will be charged for the total dollar amount of your ticket purchase.

Step 2: You will have to enter your 4-digit security code in order to verify your point balance. Please ensure that the 4-digit security code entered matches the American Express Card you have on file with Ticketmaster. Please Note: Only the Basic Cardmember's account number can be used for this transaction.

Step 3: Once the system has accessed your Membership Rewards points balance, you will be given the option to choose the amount of points you wish to apply toward the order. The actual number of Membership Rewards points needed to redeem this reward will vary based on the price of the ticket(s) you select to purchase.

Step 4: You will receive confirmation once your transaction is processed. The confirmation will verify the number of Membership Rewards points deducted, your remaining balance and the corresponding dollar amount that American Express will credit to your account.

Additional Terms and Conditions for Membership Rewards Ticketmaster Redemptions

To Qualify:
  • You must charge your ticket purchase to an eligible American Express Card enrolled in the Canadian Membership Rewards program. Corporate Cards are not eligible.
  • Your American Express Card account(s) must be in good standing.
  • Unsure of your Membership Rewards points balance? Please click here or contact American Express at 1-800-668-AMEX.
  • You must have available the minimum number of Membership Rewards points indicated to redeem for this purchase.
  • Your American Express Card account will be charged for today's purchase. If you qualify, American Express will debit Membership Rewards points from your program account and issue a credit for the corresponding dollar amount to the Card account charged for your ticket purchase. Credits may not appear during the same billing period as the charge for your ticket purchase. If the points redeemed do not cover the entire amount of the charge for your ticket purchase, the charge for the balance of the purchase will remain on your Card account. Ticket purchases failing to qualify for Membership Rewards point redemption will remain charged to your American Express Card account and are subject to the venue's and Ticketmaster's no refund/no exchange policy.
  • Permitted returns of Ticketmaster tickets that result in a credit on your Card account will not automatically result in a credit to your Membership Rewards ® account. In order to retrieve a Membership Rewards credit, please call the Membership Rewards program.
  • If you use an eligible American Express Credit Card, please note that a Membership Rewards redemption credit to your Card account is not considered a payment. You must still make a separate payment in accordance with your Cardmember Agreement.
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