View Your Order
You can check the status of your order anytime by visiting your My Ticketmaster account. Plus, you can print a receipt, print your Print-at-Home tickets, customize your alerts, and more!
If you bought tickets online, you already have an account - just sign in. If you bought tickets by phone, create a My Ticketmaster account now!
Email us and our fan support representatives will respond to your email as soon as possible.
- Ticket Sales Hours
- Monday-Saturday: 9 am - 6 pm
- Sunday: 12 pm - 6 pm
- Ticket Sales available via automation: 24/7
- Fan Support Hours
- Monday-Friday: 9 am - 9 pm
- Saturday: 9 am - 8 pm
- Sunday: 9 am - 6 pm
- (All hours are local time zone, except for AST and NST which follow Eastern Time Zone Hours of Operation.)
If you need to talk to someone, call us toll-free at 1-855-985-HELP (4357).
Want to purchase tickets by phone? Find the right number.
Send Us a letter
Whether it's pen to paper or straight from your printer, address all mail to:
Ticketmaster Fan Support
740 - 1 Lombard Place
Winnipeg, MB R3B 0X3
Please contact Ticketmaster U.S. Fan Support.
Find contact info for specific countries at Ticketmaster International.