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Buy With ConfidenceTicketmaster Fan Guarantee

  • We sell only 100% official tickets. Our tickets come straight from the artists, teams, and venues so they always get you in, at authorized prices.
  • We give you three days to change your mind. All tickets for participating venues and teams are fully refundable for 72 hours after purchase, up until one week before the event.*
  • We'll exchange your tickets if you find better ones. Get a refund on your original purchase when you buy new tickets from us of equal or higher price for participating venues and teams, up until one week before the event.*
  • We'll refund your money if an event is cancelled. Get automatic refunds for cancelled events - and upon request if an event is rescheduled and you can't make it.**
  • We're here for you when you need us. Contact us anytime with questions or problems, our fan support team is here to ensure you have an incredible experience.
  • We let you know exactly where you're buying tickets. You'll always be informed if we send you to a partner site for more ticket buying options.

*Certain exceptions apply.
**We refund all fees except courier, and fees on certain Major League Baseball purchases. For ticket insurance refunds, please contact insurance provider.

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