Ottawa Senators Tickets

All went well to go in with our passport and then with our e-tickets. Thanks to all the staff.

Lack luster event for even low the cost of the NHL ticket. When in the Ottawa area I will spend less half the money to see the 67's or Olympiques.

The arena is beautiful. The game was good. Arena sound system was amazing at 97 dB. Had lots of fun. However, everything was too far out ! The arena is too far out from downtown, and the popular restaurants are too far out from the arena. We were staying in downtown Ottawa and took an Uber to the game. But because the restaurants are far away from the arena, we would have had to take a cab to the game after our pre-game meal. So we cancelled the Moxie reservations and got a pizza at the rink. After the game we were charged $125 to ride back downtown because of surge pricing. Who knew ? I never appreciated the Toronto situation where you could take a $2.50 subway and be home in under an hour. Great experience, but it was too far out !

I was there to see VEGAS KNIGHTS so I was pleased. SENS WILL BE SENS. In general COVID rules were respected but the wearing of the mask SHOULD be enforced by security at all time because of the number of people.

What other say about the concessions is true; takes way too long. Look, I know if I'm going to a sporting event I'm going to pay $18 for a beer. What's inexcusable is the fact that it takes 25-35 minutes to get it. A significant amount of people miss half a period of hockey. Every concessions seems to have the following set-up: 1 or 2 people that know what they're doing, and the rest are people who can only hold seasonal jobs and are... bad at customer service/speed/competency to say the least. I had to politely tell a worker that I wanted a simple can of beer like times, and they just started at me with a blank face and what I assume to be an exasperated agape mouth beneath their mask. It took one of the supervisors to notice and process my order in a matter of seconds.

Overall good experience with a rather exciting, unexpected ending.

Everything was perfect except for the parking and getting out on the highway. That alone is enough to not go back. There are no ways of getting out of the parking lot unless you wait for all the rows to be emptied. So, if you are parked close to the arena, you have to wait for an hour or more to only get out of the parking lot. After that, you need to do a silly road and turns to get back on highway to go east bound. Crazy crazy.

I’ve been to Buffalo and Montreal games . Both had sharks Merchandise available. You had no merchandise sales to any shark fan . Poor organizational choice . So every game you lose out on visiting team sales? Pretty stupid choice by whoever is in charge!

For all the people that didn’t know about the sudden change to bag size it was frustrating. We were given the ultimatum to bring the now over sized bag back to the car or forced to go through the entrance w the X-ray. This should have been made more clear with pre game day communications.

So... having to purchase tickets from Ticketmaster is bad enough. However... if you want to share the tickets with a friend, you can't just email the tickets to them. Ticketmaster forces them to have a ticketmaster account. Which.. after snagging their personal information, they will then start spamming them with their regular spam. If there hasn't already been class action suits against ticketmaster, there should be. But ..yeah the game was fine.

Great game, concessions are wildly overpriced, no re-entry sucks, $20 for a pint means I won’t be going back, to say nothing of what a pain it is to get there if you don’t drive.

The lines to get in the building were very long and took far too much time to get inside. It was not because of COVID but because of the extensive security check. Basically airport security minus a carry on check. Once inside the concession stands were also very slow and it took 30 min just to get two beers. I was at the game 30 min before and I made it to my seats half way through the first period.

Waited in line for a beer at the end of the 1st period and didn’t get back to my sit till 10 min into the 2nd intermission

First off I would say that the game was good, well the part that we got to see live. We got in just fine, no major delays or anything. However, the experience inside the CT Centre was a completely different thing. The line ups on opening night were absolutely ridiculous. Took more than half hour standing in line to order pizzas and drinks. Almost completely missed the second period which really is upsetting at $200 per ticket to see a live event. I would really hope that things improve in terms of service as it is not worth going if you have to miss almost an entire period to get food/drink especially at the price they charge.

Very long line ups at all stadium vendors and numerous people complaining about this. I missed the full second period of the hockey game standing in line trying to buy a beverage for me and my wife...terrible. I wanted to purchase something to eat but changed my mind as I did not want to miss any more of the game standing in a line up.

Vraiment affreux! I miss 1 period and a half to buy a 4$ bottle of water

Went for food during first intermission and missed 2nd period and feturned to seats during 2nd intermission. Never would I get food again at centre.

Covid protocols at the door were good and smooth. Downhill from there. 60+ min wait for a water. No one enforcing any Covid regulations inside. All about the $$$. Organization couldn’t care less about the “experience”.

I was surprised how easy it was to get in with the new vaccine protocol. I was totally disappointed with the speed of concessions. I was trying to be sympathetic because it was opening night. I understand they were going to run out of a lot of things, but that should speed up the line. We waited from 5 min left in the 2nd to 14min left in the 3rd. Over 40 min. Unacceptable for such a small menu.

Beautiful arena with comfortable seats. The jumbotron was excellent and the lighting and sound top rate. Good food outlets and restroom facilities. An awesome experience!