Brandon Wheat Kings vs. Red Deer Rebels
by cats2009 on 2009-10-03Westman Place (Brandon Keystone Centre) - BrandonRating: 2 out of 5This was our first visit to Brandon, Mb. & the staff at the arena were unfriendly & rude. Because we had never been to the arena we had no idea where to p/u our tickets. Every door person just kept saying it must be at another door. For starters, I have severe osteoarthritis in my knees so the repeated trips up & down the very steep concrete stairs was crippling. After over 1/2 hour we found someone at one of the entrances that actually seemed to care & we were finally led completely around the inside perimeter of the building to where we had to wait in another line to pick up the tickets. I realize the arena is undergoing renovations but to treat visitors like we were treated is appalling. We have gone to other sports arenas in Sk. & Lethbridge & were completely pleased. By the time we finally picked up our tickets & made our way to our seats I could hardly walk. Even the ushers were unfriendly & rude! As visitors to Brandon & their sport complex, I must say that with customer service like that it will more than likely be a longtime if ever, that we return to Brandon, Mb.