Great event - Horrible experience with ticketmaster
by Amandha on 2019-07-07Grey Eagle Event Centre - CalgaryLoved the event. We go every year, and were happy to move to the new event location this year as last year they oversold the event and we had no where to sit! (At 36 weeks pregnant this was not a good thing) however purchasing tickets for this event when they went on sale was an absolute nightmare! We had a large group and a presser code couldn’t even buy tickets presale, we called ticketmaster no one was able to help on their end. I was told someone would call me to rectify the situation in 5-7 business days which would have been well after the event was on sale to the public. Fortunate for us a friend in the group was able to get a hold of the organization hosting this event, and got us tickets for the group. Never once did i hear back from ticketmaster. Really unfortunate that these organizations have to use ticketmaster instead of other ticket vendors.