Ticketmaster

Frequently Asked Questions

1. Where can the Gift Card be used?
The Ticketmaster Gift Card ("Gift Card") can be used for purchases online at www.ticketmaster.ca and www.ticketmaster.com, via Ticketmaster telephone lines and at participating authorized retail outlets and venue box offices. The Gift Card may not be redeemable at all Ticketmaster retail outlets or venue box offices. Please check your local outlet or venue about their Gift Card redemption policy.
2. What can the Gift Card be used for?
The Gift Card can be used towards the purchase of most of the tickets, and many of the associated services sold through Ticketmaster. However, the Gift Card cannot be used for certain types of tickets or tickets to certain types of events or for tickets to events that are not in Canada or the United States. For example, currently the Gift Cards cannot be used to purchase Major League Baseball tickets through the Internet or automated phone system, but can be used to purchase Major League Baseball tickets through Ticketmaster's live operator phone lines or in-store retail outlets. The Gift Card can, however, be used to purchase most other types of tickets through the Internet, phones and retail outlets.
3. How do I check the balance on a Gift Card?
Check your Gift Card balance online at www.ticketmaster.ca/giftcards or by calling 1-866-758-5599. You must have your Gift Card and PIN number available.
4. What happens if a Card becomes lost or stolen?
The Gift Card is not replaceable if lost or stolen.
5. Do Gift Cards have expiration dates?
The Gift Cards have no expiration date.