I live in Toronto and was excited to attend some of the Pan Am events. The Pan Am staff were amazing - professional, enthusiastic, great spirit, polite, positive, and helpful. Lots of events going on around the Toronto Coliseum which added to the atmosphere and feeling apart of the Pan Am Games.
My only disappointment was the ticket prices, but was glad that the purchase of a Pan Am ticket included TTC to and from Pan Am events. I also wish that the Pan Am website and ticketmaster displayed more information about each event, such as which countries are participating and when. I found the information difficult to find and therefore did not know about the participating teams or what the event was about.