I bought my tickets the first day they went on sale. I had never been to that venue so had no idea where my seats were. Due to fact i got them right away, figured they must be pretty close 16A & 17A sounded amazing. After fighting the traffic from Burlington, we arrive. Showing my tickets to see if i could find my seats. Only to find out that it was first come,first serve. WHAT? We had no idea or we would have come hours before, i was told that ticket master has not updated their website to let people know first come first serve. That venue is the worst place to have a concert if you wish to see the artist at all. So many barriers no raised seating, open forum, i could go on. I figured first time buying through ticket master that it was a sure bet, WRONG. i have been meaning to call and express my disgust. I had been looking forward to seeing Steve again, been 9 months since his last show I saw, Not sure what ticket master is going to do to reimburse me. You get my drift never again will I go all the way there for a show. I am used to seeing his show from the front row.