This was my first concert at Scotiabank and I justified the price as a worthwhile expense to see my favourite band live. I was so disappointed. The acoustics are so terrible that the vocals echoed out into jibberish - the video recording I have has clearer audio than the live event. I say this as a trained musician with really good hearing. Also, having chairs laid out on the whole floor just flat out discourages the crowd from moving, headbanging, and vibing with the music. This was the most lifeless crowd I've ever seen at a metal concert, and before we justify it with half the audience being sextagenarians, Tool fans are also the same demographic and genre as a lot of other bands who perform at smaller venues with actual floor space. The chairs in the venue are good for sports games, terrible for enjoying music. As soon as someone down your row needs to use the washroom it's the awkward movie theater experience of "oh excuse me, oops, sorry"that is jarring for the concert experience. This venue set up a metal show to be viewed like an orchestra and it's just not the ethos of the genre. The artist complained the crowd was lame and people were recording before he allowed them to, but what else is an audience that can't move, flow, or adequately hear the performers going to do? They pull out there phones, get distracted, and I legitimately saw people getting bored. People were bored at a Tool concert!! I saw people in my section sitting down and scrolling on their phones because they got bored!!! Because they were disconnected from the performance! It was a disconnected crowd, at a terrible venue for music, set up in a way that detracts from the metal show experience. Worst concert experience ever and it breaks my heart to say that about a band I love so much. There is no musician out there that justifies the price of seeing a concert at Scotiabank, I'll never go there for another show again.